Today, there are a lot of companies that are looking for ways to increase their retention rates. If this is something you are interested in, you need to think carefully about the strategies you use to reduce employee turnover. This is a serious issue right now, and if you can make changes that encourage your employees to stick around, you can stay one step ahead of your competitors. This means collecting feedback from your employees regularly with a smartly structured pulse survey program. What are some of the top questions you need to ask if you want to improve the success of your survey? Take a look at a few examples below, and establish a regular schedule for your survey.
What Is One Thing You Would Change?
When you are collecting feedback from your employees, one of the first things you need to ask is what your employees would change if given the power to do so. This will let you know what your employees do not like about their workplace. No workplace is perfect, but if there is something you can do to make the environment better, you need to take advantage of the opportunity. There are lots of things that employees might want to change about their workplace. For example, you may find that your employees would like to park closer to the building. Or, you may find that your employees would like more vacation time. Listen to what your employees have to say, and see if there are changes you can make to improve the work environment.
Do You Know Who To Ask If You Need Help?
Next, you need to see if your employees know where to go when they need help. Communication is critical in the modern workplace, particularly with a lot of people working remotely. If you find that your employees don’t know where to go when they need help, that is a problem that you need to address. Make sure your employees understand exactly who they can go to with certain questions and concerns.
What Is Your Favorite Part About Working Here?
Even though you certainly need to pay attention to changes you can make in the workplace, you also need to know what you are doing well. Ask your employees what their favorite part is about working for the company. If you find that you are getting a few common responses, this might be something you can use as a part of your marketing materials. That way, you can convince other talented individuals to come and work for your company. Just as you need to know what you can improve, you also need to know what you are doing well.
Do You Know How You Fit In at the Company?
One of the most common reasons why employees decide to go somewhere else is that they do not know how they fit in at the company. If you find that your employees don’t know how they fit in with the other people who work there, this is something that you need to address quickly. If your employee feels like the work they do is not important to the company, they are more likely to go somewhere else. Follow up with your employees to make sure they know what is happening in other departments. If they know the work they do is important, they will be more likely to stay.
Do You Feel Your Time Is Being Used Wisely?
Time is your most valuable resource, and you need to make sure it is being used wisely. Just as your time is important, the time of your employees is also valuable. Make sure your employees understand how their time is being used to improve the company, the local community, and help out their co-workers. If your employees feel like their time is being used wisely, they will know just how important they are. This can do wonders for employee morale while also encouraging them to renew their contracts when it is time for them to do so. Make sure you ask this question when you collect feedback on surveys.
Ask the Right Questions
Clearly, there are a lot of questions you need to ask your employees if you want to figure out what is going on. It is important to make sure you not only ask the right questions but also use the responses appropriately. Your employees are not going to care about the survey if they feel like you are not listening to the results. If there is a common theme across the survey responses, it is something that you need to address. If you show your employees that you are willing to make changes to improve their work environment, you will have an easier time convincing them to stay while also increasing your productivity.
