Restaurant management has become quite chaotic with deliveries and takeaways added to the mix. Keeping track of what comes in and what goes out of the kitchens is one daunting task for restaurant managers and owners. 

So is getting customer details in order to reach out to them to notify patrons of the upcoming offers, updates, and more. After all, it would hardly be reassuring when your server asks you for your contact details in return for your order.

And then there is the task of interacting with your audience, which is greatly reduced when the servers spend more time bustling in and out of the kitchens to get the orders narrated to the chefs.

The Point of Sale (POS) system has managed to almost eliminate these worries by being just what is needed at this hour – a digital book-keeper.

From the restaurant inventory to the sales, everything is taken care of with a restaurant POS as your helper.

So, let’s get to the real question!

What is a restaurant POS?

A restaurant POS is nothing but a digital register that helps keep track of the cash in-flow at a restaurant, helps store relevant data to the cloud, and makes your job as a restauranteur easier by taking up most of the manual tasks such as inventory-keeping, passing on the orders to the kitchen, jotting down the daily cash inflow and more.

Apart from simplifying the process of communication between the servers and the kitchen staff, there is much more a POS can offer your restaurant.

The note-worthy features of the modern POS

Unlike the cash registers of old, the modern POS fits right in your hands and is a much-appreciated upgrade from the POS of old. With tablet-based POS set up in most restaurants, and the note-worthy features they come with, using these is easier and manageable for people everywhere. 

The reliable operating systems and UI  as well as their quick response time make serving customers a pleasant experience.

Tableside orders and payment option

For many, deciding what they wish to have without a visual to help them understand their choice can be a little difficult. And the time involved in noting down the order details for each table and transporting it to the kitchen manually in order to be prepared is just a lot of lost time.

One of the greatest innovations through a cloud POS is the ability to use the tablet-based POS to take tableside orders that allow customers to check exactly what they order and do so without being pressured to hurry up. Add in the extra time that your servers individually get to interact with the customers while they choose what to order and you have another 

Not only this but also the feature of tableside payments makes the modern restaurant POS a perfect and much-needed addition to your restaurant.

Tracking of the inventory

What’s ideal about a POS is that there is no chance of manual error. Restaurant POS comes with a feature that allows you to track your inventory even up to the ingredient level. It not only manages to keep track of the number or amount of ingredients you have with you with also the amount you spend on the ingredients and how much you are likely to.

So, when you are about to run low on a particular ingredient, you have your cloud POS indicating the need for a shopping spree to stock up on the things you need as well as the number of ingredients you would require based on the current consumption.

This particular feature acts as the perfect litmus test to know how well your restaurant is performing by analysing the use of ingredients and the time involved, ensuring seamless restaurant management.

Access to analytical data

Rather than manually calculating how the sales of your restaurant every day to identify your next step, POS makes the task easier for you by conducting regular analysis and sending the detailed reports of the restaurant’s performance over you to every day. 

These analysis include what dish proved to the best sellers, the time that saw the most spike in customers flowing into the establishment, the sales within every category, how much discount was given in the entire day, the average sales, and much more.

The improvement in customer relationship

With a POS, you can feed in customer information while serving them, allowing you to have a record of who they are and what they ordered. A classic first date, isn’t it? Your POS knows exactly what they like, so your restaurant knows more about its esteemed customers than it would without the POS in question.

By curating the list of customers through your POS, you can send across restaurant updates, details about offers, and much more to your patrons by specifically targeting their favoured choices of food.

This way, you have your own personal marketing guide with you!

The security of payments

The EVM payment option through your POS allows secure payment gateways not only through chip card payments but also contactless payment options. Further, you can also choose to pay for your bills using your phones and payment apps.

This allows you the security you need and dissuades any chances of payment fraud. Cloud POS for restaurant management is certainly the way to go for existing restaurants as well as those looking to open in the near future. The many perks associated with a POS and the constant updates to these features make POS a reliable technology for restaurants even in the long run.