There’s no avoiding it. If you own a home, you’ll have to call a plumbing company sooner or later. To get your plumbing issue treated, whether you have a small clog or are knee-deep in water, you need to contact the best plumbing company in Miami. Here are some qualities you’ll want to look for when hiring a plumber.
7 Signs of a Quality Plumbing Company
1. They Respond Promptly
While there are some industries where a delayed response isn’t a red flag, plumbing isn’t one of them. The majority of people will contact a plumber because they have an emergency, so being able to reach someone quickly is essential. Many companies have technicians on call 24/7 for emergencies. If you have a pipe burst in the middle of the night, you’ll be glad you choose a company with around-the-clock service.
2. They Arrive on Time
When you plan your day around a service appointment, it’s frustrating to be kept waiting. A professional plumber knows this, and they show respect for your time by showing up on schedule. If an unexpected circumstance arises, such as an accident on the freeway or an emergency call, they should call you with an update on their arrival time.
3. They Are Prepared
A professional plumber will arrive prepared to tackle your problem. Unless you have an issue that requires ordering a specific part, the technician should arrive with the necessary pieces and tools to complete most standard repairs. A sign of a quality plumbing company is that they not only come prepared, but if they encounter an issue they can’t fix on the spot, they go the extra mile to address the problem as quickly as possible.
4. They Communicate With You
A plumber who can not only repair your pipes but explain to you what they’re doing and why they’re doing it is one you’ll call again and again. Since the average homeowner doesn’t know industry jargon, you’ll want to use a plumber who explains concepts to you in an accessible way.
5. They Don’t Leave a Mess
Plumbing repairs can cause a mess. While it’s unreasonable to expect your plumber to perform a deep clean of the affected area, you’ll want to hire a plumber who tidies up the mess the repair creates. Professional plumbers will take care to remove any old or broken parts and leave the space in the same condition they found it.
6. They Are Educated, Certified, and Licensed
Sometimes frugal homeowners hire amateur plumbers trying to save a few dollars. While discounted rates may sound great in theory, cheap work is often more expensive in the long run. In addition, when a plumbing repair is completed incorrectly, the results can be disastrous. Sewage and water can cause damage to your home that is unpleasant and expensive to repair.
Make sure any plumber you hire holds the appropriate licensing for your state and is well trained. Quality companies will have high standards for their technicians and require ongoing education and state-specific licensure.
7. They Have References and Good Reviews
Companies that do top-notch work will have a reputation to match. Although you won’t have time to ask for references in an emergency, if you’re looking for a company to tackle a big project or renovation, you’ll want to ask for references.
If you don’t want to ask for references, then at least make sure you take a peek at their reviews. Any company is bound to have one or two customers who are impossible to please, but a trustworthy company will have predominantly positive feedback.
Choosing the wrong plumber could leave you with a bigger problem than when you started. Don’t settle for sub-par service; work with a company that is reliable, professional, and experienced.
