CRM systems are a good way to increase business efficiency and optimize teamwork. But there is one problem: it is difficult to choose free CRM for startups.

How it works

CRM, or customer relationship management system, are programs whose main purpose is to collect and analyze various data to increase business productivity. The main task of such a program is to automate the interaction between the business and the client, and also to optimize teamwork. It can be collecting and processing data, classifying them into databases, as well as storing information, and also analyzing a marketing strategy.

The main principle of choice is that the CRM system should be selected taking into account the specifics of your business. Unless, of course, you want to simplify your work, and not add even more headaches.

amoCRM

It is a user-friendly system with a simple and intuitive interface. Its functionality allows you to build interaction with the client at almost all stages of sales. The program itself forms a funnel of orders, systematizes and organizes all requests from customers, notifying you of this. You can also create a schedule for the sales department, as well as set goals and objectives for its employees.

On the plus side, the interface is adapted for a smartphone. This means that you can work anywhere. amoCRM saves the data of each customer, so you can create an email campaign and call directly from the mobile application.

Also, the program offers additional functionality – general employee chat, support service integration into social networks, or even a business card scanner.

At the moment, more than 15 thousand enterprises use the services of this CRM. For those who want to test the program, there is a trial package for 14 days.

Bitrix24

The system is aimed at optimizing work within the company’s team. Its functionality resembles a corporate social network – the program forms a “live feed” of your business, where all important events flock, from the tasks of the manager to the last orders of the client and his email messages. Employees can send each other messages in the chat, and even like posts in the feed.

All this helps to establish communication within the team. Thanks to the Bitrix24 system, employees respond more quickly to various tasks and customer questions. In general, now it is not necessary to run around the office in a panic to collect and exchange information – Bitrix will do it for you. There is a mobile version, and this is also a plus.

Salesforce

This solution is one of the well-deserved leaders in the field. Its market share is rather high…

The industry specifics of the client here are taken into consideration. As for the set of analytical tools here, it’s rather wide, and with the help of it, the users can track lead traffic. Also, there is a possibility for real sales performance.

Zoho

The program has all the necessary tools to improve The efficiency of the business can be improved with the help of special tools of this CRM. Its main focus is on the owner of the business. All the information about customer interaction is processed by the program. Then are generated the statistic reports.

FreshOffice

It is a platform that facilitates access to a variety of information in a one-stop shop. The system automatically maintains accounting records, records all transactions, and monitors the status of accounts. This makes it possible to make forecasts based on the analytics provided by the system.

One of the most important features of FreshOffice is the inventory management of a business. The software automates the movement of goods through the warehouse / between warehouses, allowing you to quickly find and track the right box. In addition, the entire document flow is integrated into a single system, so now it is not necessary to rummage through the stacks of papers and invoices.