Social gatherings are a huge part of life. These events give you a chance to socialize, have fun, and to top it all off with some excellent food. The effects of the pandemic on the food market are adverse; not only the restaurants but also the catering businesses have faced extreme declination.
In these trying times, people need to come up with decent solutions to keep their businesses up and running while prioritizing the safety of the customers. During this worsening situation, online services like catering software have been the saviors of the food industry after they started reopening. You can find yourself highly integrated and optimized catering software by doing your research online. Here we have gathered a list of must-have features for catering software:
Cloud Base system
Catering software should be cloud base, so it is accessible through any device with Internet like your mobile phones and desktop. A web based software for catering businesses should always be the preference. Catering software should also offer an integrated e-commerce module for a more immersive management experience.
Intuitive Interface
The interface of your catering software should be intuitive. It should be easy to browse through all the services you are offering. The customer should be able to navigate through the available features and get any required information quickly. Bookings regulations and the details of any upcoming events should be there for the users.
Order management
Catering software should allow a steady order placement, tracking, and management. The software should cater to the needs of all the customers individually. The workflow of orders should be fast and all orders should dispense on time. The software should offer integrated calendars for managing the orders according to the schedule.
Production management
You will need catering software that understands your dietary needs and allows you to manage your menus according to your specific needs. Ensuring kitchen productivity should be the prime goal of any catering software. Food costs, recipe run-downs, order feasibility, and the availability of staff should be manageable through your software.
Invoice consolidation
Managing bills is one of the key features of any reputable catering software. Catering software should have an integrated accounting system to avoid any non-integrated third-party intrusions or any issues in sales.
Data entry should be easy with smooth payment options for both the company and the customers. If the online software offers a multilingual and multi-currency billing method, it will make it more approachable for clients globally.
Functional Inventory
Good catering software should have a functional inventory with easy recipes and plans to pull out in need of any events. The inventory design on your site should offer a high conversion rate by generating engaging quotes. The display should have all the details of the available produce, dishes, and ingredients with their prices. It should also have the ability to manage the storage space and spoilage rate.
Customer service
Being online could be dismantling for many users. You need a support service, which is not only friendly, but it also has the agility to respond to the needs of customers. There should be a dashboard to view all the details including orders, events, and everything else. You should have a dynamic and supportive team to answer all the possible queries from your clients.
In conclusion, it is not the number of services that make any software worthwhile but it is the operations it can perform and the functionality that makes it stand out among others. When you choose catering software, make sure it has all the key features that will help you in growing your business. Make sure to share your positive experiences with us.
